Seattle Operations Move To Tacoma
Our Seattle operations have moved to Tacoma. Tacoma is now the hub of Matson’s Pacific Northwest operations for Hawaii and Alaska services. Hours, location and contact information are listed on the Tacoma port page. If you have any questions, please call 1-800-4MATSON to speak with our Hawaii customer service team or 1-877-678-SHIP to speak with the Alaska customer service team.
New Alaska – Asia Express Service
Matson now offers direct service to Asia from Alaska with Alaska – Asia Express (AAX). Customers will appreciate the convenience of direct westbound service from Dutch Harbor, Alaska to Ningbo and Shanghai, China or transfer at our hub in Shanghai to other cities in Asia via Matson’s partner network.
Matson’s Asia partner network provides timely connections from Shanghai to ports in South Korea (Busan), Japan (Hakata, Kobe, Yokohama), Taiwan (Kaohsiung), China (Dalian, Qingdao), Vietnam (Ho Chi Minh), and Thailand (Laem Chabang).
For further information on shipping to Asia, to get a free quote, or to book a shipment to Asia, please call 1-877-678-SHIP to speak with a Matson customer service representative in the United States.
New China – Long Beach Plus Service
Matson is pleased to introduce China – Long Beach Express Plus (CLX+), a second expedited weekly transpacific service. CLX+ compliments the 14 years of uninterrupted service and reliability offered by our original China – Long Beach Express (CLX).
Like our industry leading China-Long Beach Express service, CLX+ is fast, reliable, and provides the same great service features.
CLX+ offers customers additional Matson capacity, and a second departure and arrival each week on a back-to-back schedule with CLX. To avoid LA-Long Beach port congestion, all CLX+ local cargo will be available on chassis at our Off-Dock Container Yard within 24 hours of ship arrival. For a free quote or to learn more about shipping from China to the U.S. West coast, call 1-877-CHINA-02 to speak with our world class customer service team.
All Matson operations continue uninterrupted. All our ports remain open and Matson intends to maintain all service schedules as normal.
Matson is committed to taking all appropriate steps to ensure the continuation of services, including the deployment of reserve vessels if necessary to continue meeting the needs of our customers and communities. We are monitoring developments closely and ensuring compliance with all United States Coast Guard and local, federal and international government reporting and prevention directives at sea and ashore. We remain in frequent and regular communication with the United States Coast Guard and the port authorities throughout our Pacific network regarding commercial port operations in the interest of maintaining all our services and the continued reliable flow of goods to our communities.
Latest info posted here.